Hi Guys,

I read your blog post and understand the decision to pivot to BLE. We have not been able to use our FloJack Dev Kit since receipt due to the ios7 issues, so I just want to confirm that I understand correctly and ask a few questions.

If we return our FloJack, you will send us a new BLE version once complete, is that correct?

Do you have a more specific estimate as to when the new BLE version will be completed?

Are we able to keep the current FloJack to work with (using ios6) until you are closer to releasing the BLE version, and then return it for an exchange?

Do you want the NFC Tags returned with the FloJack?

Will the SDK to work with the new BLE version be available/complete when the new version of the device is released?

Thank you in advance for your reply.

Sincerely,

Larry

“If we return our FloJack, you will send us a new BLE version once complete, is that correct?”

Yes.

“Do you have a more specific estimate as to when the new BLE version will be completed?”

It’s in development and is set to be implemented for a large client in Q1 2014. Our production units will ship around the same time.

“Are we able to keep the current FloJack to work with (using ios6) until you are closer to releasing the BLE version, and then return it for an exchange?”

We’re leaving that up to you.

“Do you want the NFC Tags returned with the FloJack?”

Nah, you can hang onto those!

“Will the SDK to work with the new BLE version be available/complete when the new version of the device is released?”

Yes.

• This reply was modified 11 years, 1 month ago by  Jake.

Hi!

Like Ben, I received the flomio and had never the chance to use it 🙁
I also want to return it and get the BLE version instead in Q1 2014.
What should I do? Can you add me to a “Return List” or can we gat a separate email with the informations of the exchange? I don’t want to miss the chance to get a “form me” working device.

thx!

Hi there Nico and Wenchung,

We’re working on streamlining the return process. Please stay tuned for an update.

Thanks,

Jake

Hey there Rick,

The return process is still being ironed out. Please stay tuned.

Thanks,

Jake

Jake, I would love to hear something from you guys. Just a sign of live.

Give us a little status update in which you show us perhaps a glimps of a prototype, tell something about the progress and tell us how we can return our FloJacks.

I guess that’s not too much to ask, we’ve been loyal with you from the beginning, so please keep us posted.