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Home › Forums › Ask the Flomies › Card reader not detected
Tagged: FloJack BZR, Flomio Test
I have a Flowjack BZR which im trying to use on my iPhone6+. I have downloaded the ACS MobileMate and the unit is fully charged.
When I plug the unit into the phone it beeps and the led flashes red once.
The phone dislays an error message ‘the reader is not responding’
When I unplug the unit i get the warning ‘reader removed. please connect ACR3x reader’.
Please help !
Hi Martin, the BZR is not compatible with the ACS MobileMate application. You need to use the Flomio Test app. I have shared this app via TestFlight to your email on file. Please install it and select “FloJack BZR” form the menu to begin operation of the unit your purchased.
best,
Richard
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