FlojackExample-App has several errors

[OliverParticipant]

Dear Richard,
now we are able to act as an Apple-iOS-Developer. We installed FlojackExample-App on an iPhone with 6.1.3.-version of iOS.
The app does not work: errors occur – see picture!

Sorry, but we are far away from integrating FloJack. What is the purpose of all that?
Best regards, Oliver

[RichardKeymaster]

Oliver, thanks for posting your issue. The issues you’ve highlighted are Warnings and will not prevent the application from building. However, I’ve resolved these Warnings and posted a new version to the GitHub repo. If you could pull the latest update you’ll see these issues disappear.

Also, I took the time to cut/paste your screenshot into your post. We still haven’t gotten to upgrading our Forum software to feature file uploads but I can see how that is necessary.

Richard.

[OliverParticipant]

Dear Richard,
the errors did not prevent the application from buidling. Thats right.

After all FloJack did not react in any case, neither by tapping on “Init”, on “FW Ver”, on “HW Ver” or “Sniff Threshold”.

We asumed it has to do with the errors! Flojacks Output was “Msgs: 0 Issues: 0 ERR:1 Vol: OK” and FloJack Status was “FLOJACK_CONNECTED”

What can you say about that?

Best regards, Oliver

[RichardKeymaster]

Ok, then see what it can be. First thing is to get the Flojack to respond to something. Please follow Tips 1 through 3 here: https://flomio.com/flojack-user-guide/ Each unit is thoroughly tested for these 3 procedures before shipping out. If for some reason you are unable to get through these steps successfully then there is something wrong with the unit or the device you are using.

Let me know how far you get. Here is a screen shot of what you should see on the Log screen:

[OliverParticipant]

Dear Richard,
we tried everything:
– we have put in a new battery – the calibration with 16 flashes took place
– we have installed the newest version of FloJack Example onto an iPhone with iOS6
– we have plugged in FloJack into an iPhone with iOS6 – “Flojack Status FLOJACK_CONNECTED” appeared
– by pressing “INIT” oder “FW VER” oder HW VER” nothing happens

Please, trust me – the device does not do anything.
We need a replacement!
Best regards, Oliver

[RichardKeymaster]

Oliver, this is good progress. I believe the issue has to do with the fact that you are using a European iOS device. Read more about EU limitations across the Audio Jack here: https://flomio.com/volume-limit/

The FlojackExample app has a mode to counter the Volume Limitation imposed on EU devices but it so happens that the button is unavailable on iPhone/iPodTouch screen sizes. We could only fit so many buttons on the screen and the Volume Cap wasn’t as popular amongst our Beta testers.

You can map a new button to this case statement to enable the support you need to wake up the FloJack:

        case 9:
            UIAlertView *alert = [[UIAlertView alloc] initWithTitle:@"EU Mode" message:@"Warning: May damage the FloJack device. Only enable for volume limited devices. See https://flomio.com/volume-limit" delegate:self cancelButtonTitle:@"Enable" otherButtonTitles:@"Cancel", nil];
            [alert show];
            break;

[PawelParticipant]

Hi, I have same problem as Oliver. I enabled EU Mode but only thing I get is NACK_ERROR, occasionally PING_RECIEVED (sometimes 5 sec. after touching tag, sometimes after more and mostly i get nothing).

[RichardKeymaster]

Pawel, are you sure the device is running iOS6 and the volume is all the way up?

[PawelParticipant]

Yes, I am sure. I tried with three different devices with iOS6 (iPod x2,iPad x1).

[RichardKeymaster]

Ok, then we may have an issue. Can you take a quick video of your test process, post on youtube, and include the link here?

Also, how many Flojacks did you order? If you can send me your order number we can track the quality issue better. Since you’re getting a PING_RECEIVED the Flojack is definitely communicating on the inbound link (mic line).

We built and tested with an EU iPad2 up until June, 2013 after which someone stole the iPad from our station at the co-working space we work out of. In other words, we don’t currently have an EU iOS device to sort this out from our end so appreciate whatever detail log dump you can provide to help debug this issue. For more info on how to capture the log dump visit our FloJack User Guide.

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