Please register dveice

[AshwaniParticipant]

Hi Please register below device

ACR1255
P/N : ACR1255U-J1
S/N : RR330-001096
Readers : FLO15804
Invoice : 1787
Order : 59167

Address mentioned
Flomio Returns
7171 Bay Dr., Suite 9
Miami Beach, FL 33141

[RichardKeymaster]

Done.

[AshwaniParticipant]

thanks for that quick response 🙂

[AshwaniParticipant]

Hi richard,

we have reached in a awkward situation because of flomio.

To implement a NFC based solution in iOS we have used the flomio SDK.

the concept was anyone can buy the flomio device and scan the Tags using our App (related to context to our App).

This was the project which was given us by our UK based client.

For the first product we found that device was not registered, it was written in the thread that this is a extreme case and happen some time. so we reach to you for register the device.

But when we develop the App and deliver the solution to client, we found that for other two ACR devices which our client has purchased, were also not working on the Code provided (must be thy are not registered also).

This is a troublesome situation if we are developing the App for general users we can assure every time that S/N is handled by you correctly, if it fails the customer at other end thinks that the solution is not working.

Normal users don’t have any idea what is happening at coding level.

We need this to resolve this, either provide us a link from where you can assure that the device we purchase are always registered.

As we loose hope with the flomio, and also loose our valuable client.

Other ACR details

ACR 1255
P/N : ACR1255U-J1
Power: 5vDC, 200mA
S/N : RR330-001693

Please advise

[AshwaniParticipant]

Hi richard,

we have reached in a awkward situation because of flomio.

To implement a NFC based solution in iOS we have used the flomio SDK.

the concept was anyone can buy the flomio device and scan the Tags using our App (related to context to our App).

This was the project which was given us by our UK based client.

For the first product we found that device was not registered, it was written in the thread that this is a extreme case and happen some time. so we reach to you for register the device.

But when we develop the App and deliver the solution to client, we found that for other two ACR devices which our client has purchased, were also not working on the Code provided (must be thy are not registered also).

This is a troublesome situation if we are developing the App for general users we can assure every time that S/N is handled by you correctly, if it fails the customer at other end thinks that the solution is not working.

Normal users don’t have any idea what is happening at coding level.

We need this to resolve this, either provide us a link from where you can assure that the device we purchase are always registered.

Else we loose hope with the flomio, and also loose our valuable client.

ACR details
ACR 1255
P/N : ACR1255U-J1
Power: 5vDC, 200mA
S/N : RR330-001693

Please advise

• This reply was modified 7 years, 4 months ago by  Ashwani.

[ColinParticipant]

Hi,

We are the customer and all three ACR1255U-J1 devices suffer with the same problem. We urgently need to register devices RR330-001693 and RR330-002389 to finish application testing please.

We are developing an app where the user has the option to purchase an ACR1255U-J1, from any supplier and use it with the app. Why does this registration error and delay occur and can you advise us on the best route to resell or redirect customers to devices that are already registered so that the device and app work out of the box without help from us or yourselves?

Many Thanks

• This reply was modified 7 years, 4 months ago by  Colin.

[RichardKeymaster]

Hi Colin, thanks for the feedback and sorry for the issues. The problem is rooted in the fact that our Flomio SDK is not free for all ACR1255U-J1 owners. Only to those that have paid for a license to use it. They can purchase a license a la carte or purchase a FloBLE Plus which is a combo ACR1255U-J1 and Flomio SDK license. If you point your customers to purchase FloBLE Plus units from our webstore then they should not have any problem using your app.

best,
Richard

[Author]

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