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Viewing 2 posts - 1 through 2 (of 2 total)
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Home › Forums › Ask the Flomies › Unable to update my account info
The addresses in my account info are correct, but they do not seem to have updated my order (#3177) with the addresses. Also, the email address I originally used is NOT my Amazon linked address, and I do not see any method for changing it.
THank you for looking into this.
John Oster
John,
A few of our customers have been having similar issues updating their orders and this is because the order doesn’t automatically sync when the account information is updated. This isn’t a big deal as the shipping address will appear on our end, provided it’s listed in the account details.
Thanks so much for reaching out!
Jake
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