Status of my order

[MadhuParticipant]

Hi,
we need the tracking id of my order Order: 56214.
I want to know when can i expect the item please revert soon.

madhusudhan
+918453467074

• This topic was modified 8 years, 4 months ago by  Madhu.

[RichardKeymaster]

Hi Madhu, your order shipped 2 days ago and you should have received an automated email confirmation with tracking info. Here is your tracking link in case you missed it:

https://tools.usps.com/go/TrackConfirmAction!input.action?tRef=qt&tLc=1&tLabels=LN777004780US

Shipping to India has been troublesome for other customers with orders getting hung up in customs. It shouldn’t take more than 10days for the shipment to reach India so please stay alert for calls from your local customs agent to settle any import duties.

best,
Richard

[NateParticipant]

Is this how you handle customer support? On a public forum? I have questions about an order I just placed but am not going to post info about my order on a forum and I hope you would note disclose my information on a forum either. Please give me an email I can use to contact support privately.

[RichardKeymaster]

Hi Nate, sorry for the inconvenience. Our forums are anonymous (first name only) and allow us to more effectively manage our communications with customers as opposed to email. We can provide faster response times by leveraging our entire staff as well as benefit from other customers’ inputs. General questions about order status and shipping options can often be handled this way. If what you need is technical support on our products then I would recommend purchasing Flomio Service hours to address your needs privately.

If your questions don’t fit those molds, our direct contact info in on our About page for you to call us.

best,
Richard

[Author]

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