Unable to read NFC Tag

[SergiParticipant]

Hi,

We are using a FloBlePlus device with the following properties:
DeviceId: ACR1255U-J1-000129
Firmware: 3.00.05
HWv: 1.03

With an iPad using iOs 12.14 and the Flomio SDK 3.0.3 using pods with Swift.

We can write tags perfectly, using the tag.writeNdef function, and we can read the tags with another device, so the tags and environment are ok.

But we can’t read tags using the flomio SDK, using the tag.readNdef it never returns any ndefMessage.

We tried modifing many configuration parameters, removing all the writing code and leaving only the reading code from the sample app…. nothing, it never enters the readNdef completition block.

Using your NFC Actions app from the market we can read the tags using the same reader with another device.

Any help would be really appreciated.

Thanks.

• This topic was modified 5 years, 9 months ago by  Sergi.

[SergiParticipant]

func didFind(_ tag: FmTag!, fromDevice deviceId: String!) {
tag.readNdef { (ndefMessage) in
// We don’t even reach this.
}
// But we reach this… and here we can write the tag if we want
}
We are using the sample tag that comes with the reader.

• This reply was modified 5 years, 9 months ago by  Sergi.

[SergiParticipant]

we tried with the Flomio SDK Basic 3.0.3 and also with the Flomio SDK Pro 3beta.

[SergiParticipant]

the tag is not the sample tag (there was no sample tag), we are using:
Custom NFC PVC Mini Key Card – NTAG216

Just in case it helps or gives some clue of the error…

Thanks!

[SergiParticipant]

Anyone? please, we are stuck here.

Can you check if my device is correctly registered?

Or could you send the newest version of the Flomio PRO SDK?

Thanks.

[RichardKeymaster]

Hi Sergi, your SDK is correctly registered. The issue is that we haven’t enabled reading of NTAG216 chipsets in the SDK. The NTAG216 is not a common tag in the market. We can enable reading it for you but it would require you to purchase a Flomio Service package to commission the work.

best,
Richard

[SergiParticipant]

Hi Richard,
Ok, then you can grant me that if I purchase the service package, we will be able to read it?
Which package I have to pay, this one? https://flomio.com/shop/apps/flomio-service-instantly-support-your-needs/

If we pay it, when will you deliver us the new sdk?

Thanks a lot.

[RichardKeymaster]

It’s hard to predict since it’s not clear what features of the NTAG216 you’ll want to leverage in your read operation. Assuming it’s a simple read, it shouldn’t more than one Flomio Service package.

best,
Richard

[SergiParticipant]

Hi Richard,

I ordered the service package, my order num is: 65196. At least I will need to have the read function for the NTAG216 chipsets in the SDK.
We are using a FloBlePlus device with the following properties:
DeviceId: ACR1255U-J1-000129
Firmware: 3.00.05
HWv: 1.03

With an iPad using iOs 12.14 and the Flomio SDK 3.0.3 using pods with Swift.

We can write tags perfectly, using the tag.writeNdef function, and we can read the tags with another device, so the tags and environment are ok.

But we can’t read tags using the flomio SDK, using the tag.readNdef it never returns any ndefMessage.

Thanks!

[RichardKeymaster]

Sergi, I created your Slack channel. Talk to you there.

best,
Richard

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